FAQ

Q: Are your ceramics microwave or dishwasher safe?

A: Most pieces are microwave and dishwasher safe, but hand washing is recommended to preserve their beauty.

Q: Do you accept custom orders?

A: Custom orders are not available at the moment, but feel free to message if you have special requests.

Q: How are your ceramics made?

A: All pieces are handmade using Nerikomi and slab-building techniques, fired at high temperatures for durability and daily use.

Q: Where else can I buy your work?

A: If you're unable to check out on this site, you can also shop via Pinkoi:

Q: How can I track my order?

A: All orders are shipped from Taiwan via Chunghwa Post with tracking.

To check your parcel status, please visit the official Chunghwa Post tracking page:

Enter your tracking number (e.g. RG123456789TW) in the search field to view the latest delivery updates.

If the package has already arrived in your country, tracking may also be available via your local postal service using the same tracking number.